Privacy Policy
DYNTRIXA ("DYNTRIXA," "we," "us," or "our") is an operating name of NateAnalytics Solutions Inc., a Canadian federal corporation based in Calgary, Alberta. We respect your privacy and are committed to protecting personal information you share with us through this website (dyntrixa.com) and our products.
This Privacy Policy explains what we collect, how we use it, and the choices you have. If you have questions, please contact us at contact@dyntrixa.com.
1. Information We Collect
Information you provide directly
When you fill out the contact form, request a demo, or otherwise reach out to us, we collect:
- Name
- Email address
- Company (optional)
- Topic of inquiry
- Message content
Information collected automatically
When you visit our website, our hosting provider may automatically collect basic technical information such as:
- Browser type and version
- Operating system
- Approximate geographic location (country/region level)
- Pages visited and time spent on the site
- Referring website
Product-related information
If you become a customer of one of our products (AgriIntel, CannaIQ, ColdGuard Pro, or any future DYNTRIXA product), additional information governed by that product's specific terms and privacy notice will apply. Those products may collect operational data such as sensor readings, environmental measurements, satellite imagery analysis, or compliance records depending on the product.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communications
- Provide and improve our products and services
- Send you product updates, pilot invitations, or relevant business communications you have asked for or that are reasonably expected based on your inquiry
- Comply with legal obligations
- Protect the security and integrity of our website and services
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information only in the following limited circumstances:
- Service providers: trusted vendors who help us operate the website, hosting infrastructure, email delivery, or analytics — and only with what they need to perform their function.
- Legal requirements: if required by law, court order, or to protect our legal rights, property, or safety, or that of others.
- Business transfers: in connection with a merger, acquisition, or sale of all or substantially all of our assets, with appropriate notice and protections.
4. Cookies and Tracking
This website uses minimal cookies — primarily for essential site functionality and, where deployed, basic analytics to help us understand visitor patterns. We do not use cookies for advertising or third-party tracking. You can disable cookies through your browser settings, though some site features may not function as intended.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Inquiry messages are typically retained for up to 24 months unless an active business relationship requires longer retention.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority
To exercise any of these rights, email us at contact@dyntrixa.com. We will respond within a reasonable time and as required by applicable law.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against loss, misuse, and unauthorized access. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but we work to keep your information safe.
8. International Transfers
DYNTRIXA is operated from Canada. If you access our website or services from outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using our services, you consent to such transfers.
9. Children's Privacy
Our website and products are not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest revision. For material changes, we will provide additional notice as appropriate (for example, by email or a prominent notice on our website).
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
- Email: contact@dyntrixa.com
- Operating entity: NateAnalytics Solutions Inc.
- Location: Calgary, Alberta, Canada